State Farm® Insurance Agent Eric Cabaniss
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Tony Williams
October 31, 2024
"Excellent service from Ms Donna Jackson. Highly recommend. Great follow through to fruition."
"Thank you Tony!"
Ray Lavinder
October 25, 2024
"Amanda did an amazing job helping me with my quote and walking me through the process!!"
"Thank you Ray!"
Mary Rogers Ehly
October 1, 2024
"Rylee went above and beyond to gete set up with Drive safe."
"Rylee is one of our newest team members and already adding tremendous value to our agency and most importantly our policyholders. We are excited to have her on the team. Thank you for your comment and of course your business!"
Renae Christian
September 30, 2024
"Donna in the office is the very best help any time I call or go into the office with a question. She has taken great care of me and my family for many years. Worth her weight in gold! Very knowledgeable and provides the very best clear and concise customer service."
josh renfro
September 13, 2024
"Amanda and rylee was spectacular and answered every question I had and would recommend"
Taylor McCarthy
September 13, 2024
"Amanda was so helpful! Renewing went pretty quick and she laid out the options clearly and was very personable. Made the appointment easy and saved us on our premiums."
Wesley King
September 6, 2024
"I'd leave 10 Stars If I Could!"
J P
August 30, 2024
"Donna Jackson was a pleasure to work with! She went above and beyond to get everything done, and in order in record time! I look forward to talking and working with her in the future! Thank you, Donna!"
Alesha Tumblin
August 30, 2024
"Amanda is awesome!! Very thorough and explains each policy so well."
Ricky Carter
August 23, 2024
"Recently moved to the area and needed to switch agents. Malissa was able to explain and assist me in the process of getting switched over without any issues whatsoever."
"Thank you for the comments, Ricky! We are blessed to have Malissa on our team! We appreciate your trust and business!"
Thomas Bach
August 20, 2024
"Piss poor communication,, Always an urgency when State Farm wants a payment but always a big delay on getting a refund,, always sending multiple bills without any kind of explanation,, Do not accept an official email cancellation,, it has to be verbal cancellation,,🤦 what the hell is the difference🤷?? Piss poor customer service,!! Eric cannabis Milton Florida State Farm I do not recommend."
"Thomas, I'm sorry to hear that you feel this way.......while I respect your opinion, and appreciate the feedback, I'm having trouble finding where we dropped the ball in communication with you.......specifically referring to communication between you and my office. I can't control when/how State Farm processes refunds, bills, notifications, etc....but what I can do is make sure my team in my office, who are my employees, not State Farm's, strive daily to deliver the best customer service experience possible. I take your comments seriously. After reviewing your file, my team's notes, and the time stamps on all communications(email, phone, etc..) I am struggling to find an example of poor communication. I welcome specifics. However, what I can see in our extensive notes, are the multiple attempts made by several members of my team to try and assist you....including me. You never saw and possibly didn't know about the hours (not minutes) that I recently personally spent trying to have a refund check reissued to you, which State Farm did not have to do and would not have even considered if I didn't get involved to the level that I did. Fortunately, after a lot of effort and time we were able to get a favorable outcome for you. And I'm sorry for the inconvenience of needing verbal authorization to cancel your policies, but it's to protect our policyholders from fraud. If you own a cell phone or have an active email, which you apparently do, I would think that you'd appreciate this given the amount of criminal activity that we are all exposed to every day. If we had notes showing that you had limited phone access, like some who travel abroad or have professions that limit their phone use, or don't have a phone, we could notate the file, but our phone logs seem to clearly show that your phone works and it's a form of communication that you are comfortable with. Again, I'm sorry that you feel the way that you do about my agency. I fortunately have 9000 reasons to believe that some do not share that opinion by choosing us daily, and if that goes to 8,999 after today then so be it. Thank God we live in America where we can choose how/when/who/where to conduct our business. I do sincerely wish you the best. Don't forget to get us that verbal request as soon as possible so that we can immediately make your cancellation request effective. If you are incapable of providing a verbal request then please advise by email or text and we will make arrangements to verify the request by other means. Sincerely"
Lisa Curran
August 12, 2024
"Amanda spent an exceptional amount of time with us. She explained things better than any human ever has. She is thorough and knowledgeable and allowed us to ask ALL our questions. If anyone can get you excited about car insurance, it's Amanda!!"
"Thank you for the kind words Lisa!"
Dale White
August 6, 2024
"Courtney was very helpful and showed me all of my options for my home owners insurance."
"Thanks Dale!"
Ken Reeves
July 22, 2024
"Best place in town to have your whole home and auto insurance with super nice and friendly staff AMANDA WAS THE BEST"
"We are honored to serve wonderful customers like you, Ken. Thank you for your trust and business!"
Shayla Swindell
July 12, 2024
"I chose state farm for my new insurance policy, and Amanda was THE BEST!!! she was so kind, thorough, personable, and amazing to work with!! she really made the process super easy and understandable, it was the best experience i have ever had with state farm!! it was the best customer service i have had in a while, its people like Amanda that make you want to keep coming back, we need more people like her!! :)"
"We are very fortunate to have Amanda on our team. Thank you, Shayla for your trust and business!"
Michael S****
July 11, 2024
"Courtney thank you for your help and professional on time work you done in securing insurance coverage on our house"
"Thank you, Michael!"
fay stokes
July 1, 2024
"We switched over to State Farm a little over a year ago and Courtney Booker has been our go to person from day 1. We have quite a few policies, but even with the amount of questions and phone calls to her she has always been so pleasant to work with and has never hesitated to promptly assist us. We are so happy with our decision to go with Eric Cabaniss State Farm. Courtney and the staff are so very pleasant and helpful."
"Thank you for the kind words, Fay! Yes, Courtney is a rock star! We sincerely appreciate your business!!"
Brian Collins
June 27, 2024
"Amanda was outstanding. She helped me get general liability insurance for my new business, a home insurance quote on a house I'm looking to buy, and lowered my car insurance. She provided me with ample information throughout the process and answered any questions I had. Top notch customer service throughout the building from the front desk and any other agent I encountered in the building."
"Thanks Brian!! Let me know the next time you drop by the office, I'd love to say hello. I appreciate you choosing my agency to take care of your needs."
Ramon Ledesma
June 27, 2024
"Courtney is very personable and professional. I don't hesitate to refer my clients to her. She will work to help anyone in need of insurance coverage and do her best to find them the best fit. I recommend Courtney with Eric Cabaniss State Farm Insurance."
"Thank you so much Ramon!"
Larissa McCarthy
June 27, 2024
"Friendly and helpful! Saved me over $300 on my rates."
"Thanks Larissa! We take pride in consistently providing a higher level of quality coverage and service, and it's even sweeter when we can save you money along the way. Getting more for less is hard to find these days. Thank you so much for your business!"
Eric Jackson
June 27, 2024
"Courtney will go above and beyond to get the best rates and coverage to fit you. Give her a call."
"Thank you! Yes, Courtney is awesome!"
lana jackson
June 27, 2024
"Courtney has always been my go to. She always makes sure we are taken care of and get the best rates!"
"Thank you!"
Great Bear
June 25, 2024
"Amana was amazing she so helpful"
"Yes, we are fortunate to have Amanda on the team! Thank you!"
Angle Monroe
June 25, 2024
"Amanda was amazing she was helpfull and Setting up are Policy"
"Thank you!!"
Rachel Simmons
June 24, 2024
"It is always so easy for me to talk with this team! Courtney is always so insanely helpful and easy to speak with I’d recommend them to anybody!"
"Thank you Rachel!"