Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of josh renfro

josh renfro

September 13, 2024

5  out of  5
rating by josh renfro
"Amanda and rylee was spectacular and answered every question I had and would recommend"
Profile photo of Taylor McCarthy

Taylor McCarthy

September 13, 2024

5  out of  5
rating by Taylor McCarthy
"Amanda was so helpful! Renewing went pretty quick and she laid out the options clearly and was very personable. Made the appointment easy and saved us on our premiums."
Profile photo of Wesley King

Wesley King

September 6, 2024

5  out of  5
rating by Wesley King
"I'd leave 10 Stars If I Could!"
Profile photo of J P

J P

August 30, 2024

5  out of  5
rating by J P
"Donna Jackson was a pleasure to work with! She went above and beyond to get everything done, and in order in record time! I look forward to talking and working with her in the future! Thank you, Donna!"
Profile photo of Alesha Tumblin

Alesha Tumblin

August 30, 2024

5  out of  5
rating by Alesha Tumblin
"Amanda is awesome!! Very thorough and explains each policy so well."
Profile photo of Ricky Carter

Ricky Carter

August 23, 2024

5  out of  5
rating by Ricky Carter
"Recently moved to the area and needed to switch agents. Malissa was able to explain and assist me in the process of getting switched over without any issues whatsoever."
We responded:
"Thank you for the comments, Ricky! We are blessed to have Malissa on our team! We appreciate your trust and business!"
Profile photo of Thomas Bach

Thomas Bach

August 20, 2024

1  out of  5
rating by Thomas Bach
"Piss poor communication,, Always an urgency when State Farm wants a payment but always a big delay on getting a refund,, always sending multiple bills without any kind of explanation,, Do not accept an official email cancellation,, it has to be verbal cancellation,,🤦 what the hell is the difference🤷?? Piss poor customer service,!! Eric cannabis Milton Florida State Farm I do not recommend."
We responded:
"Thomas, I'm sorry to hear that you feel this way.......while I respect your opinion, and appreciate the feedback, I'm having trouble finding where we dropped the ball in communication with you.......specifically referring to communication between you and my office. I can't control when/how State Farm processes refunds, bills, notifications, etc....but what I can do is make sure my team in my office, who are my employees, not State Farm's, strive daily to deliver the best customer service experience possible. I take your comments seriously. After reviewing your file, my team's notes, and the time stamps on all communications(email, phone, etc..) I am struggling to find an example of poor communication. I welcome specifics. However, what I can see in our extensive notes, are the multiple attempts made by several members of my team to try and assist you....including me. You never saw and possibly didn't know about the hours (not minutes) that I recently personally spent trying to have a refund check reissued to you, which State Farm did not have to do and would not have even considered if I didn't get involved to the level that I did. Fortunately, after a lot of effort and time we were able to get a favorable outcome for you. And I'm sorry for the inconvenience of needing verbal authorization to cancel your policies, but it's to protect our policyholders from fraud. If you own a cell phone or have an active email, which you apparently do, I would think that you'd appreciate this given the amount of criminal activity that we are all exposed to every day. If we had notes showing that you had limited phone access, like some who travel abroad or have professions that limit their phone use, or don't have a phone, we could notate the file, but our phone logs seem to clearly show that your phone works and it's a form of communication that you are comfortable with. Again, I'm sorry that you feel the way that you do about my agency. I fortunately have 9000 reasons to believe that some do not share that opinion by choosing us daily, and if that goes to 8,999 after today then so be it. Thank God we live in America where we can choose how/when/who/where to conduct our business. I do sincerely wish you the best. Don't forget to get us that verbal request as soon as possible so that we can immediately make your cancellation request effective. If you are incapable of providing a verbal request then please advise by email or text and we will make arrangements to verify the request by other means. Sincerely"
Profile photo of Lisa Curran

Lisa Curran

August 12, 2024

5  out of  5
rating by Lisa Curran
"Amanda spent an exceptional amount of time with us. She explained things better than any human ever has. She is thorough and knowledgeable and allowed us to ask ALL our questions. If anyone can get you excited about car insurance, it's Amanda!!"
We responded:
"Thank you for the kind words Lisa!"
Profile photo of Dale White

Dale White

August 6, 2024

5  out of  5
rating by Dale White
"Courtney was very helpful and showed me all of my options for my home owners insurance."
We responded:
"Thanks Dale!"
Profile photo of Ken Reeves

Ken Reeves

July 22, 2024

5  out of  5
rating by Ken Reeves
"Best place in town to have your whole home and auto insurance with super nice and friendly staff AMANDA WAS THE BEST"
We responded:
"We are honored to serve wonderful customers like you, Ken. Thank you for your trust and business!"
Profile photo of Shayla Swindell

Shayla Swindell

July 12, 2024

5  out of  5
rating by Shayla Swindell
"I chose state farm for my new insurance policy, and Amanda was THE BEST!!! she was so kind, thorough, personable, and amazing to work with!! she really made the process super easy and understandable, it was the best experience i have ever had with state farm!! it was the best customer service i have had in a while, its people like Amanda that make you want to keep coming back, we need more people like her!! :)"
We responded:
"We are very fortunate to have Amanda on our team. Thank you, Shayla for your trust and business!"
Profile photo of Michael S****

Michael S****

July 11, 2024

5  out of  5
rating by Michael S****
"Courtney thank you for your help and professional on time work you done in securing insurance coverage on our house"
We responded:
"Thank you, Michael!"
Profile photo of fay stokes

fay stokes

July 1, 2024

5  out of  5
rating by fay stokes
"We switched over to State Farm a little over a year ago and Courtney Booker has been our go to person from day 1. We have quite a few policies, but even with the amount of questions and phone calls to her she has always been so pleasant to work with and has never hesitated to promptly assist us. We are so happy with our decision to go with Eric Cabaniss State Farm. Courtney and the staff are so very pleasant and helpful."
We responded:
"Thank you for the kind words, Fay! Yes, Courtney is a rock star! We sincerely appreciate your business!!"
Profile photo of Brian Collins

Brian Collins

June 27, 2024

5  out of  5
rating by Brian Collins
"Amanda was outstanding. She helped me get general liability insurance for my new business, a home insurance quote on a house I'm looking to buy, and lowered my car insurance. She provided me with ample information throughout the process and answered any questions I had. Top notch customer service throughout the building from the front desk and any other agent I encountered in the building."
We responded:
"Thanks Brian!! Let me know the next time you drop by the office, I'd love to say hello. I appreciate you choosing my agency to take care of your needs."
Profile photo of Ramon Ledesma

Ramon Ledesma

June 27, 2024

5  out of  5
rating by Ramon Ledesma
"Courtney is very personable and professional. I don't hesitate to refer my clients to her. She will work to help anyone in need of insurance coverage and do her best to find them the best fit. I recommend Courtney with Eric Cabaniss State Farm Insurance."
We responded:
"Thank you so much Ramon!"
Profile photo of Larissa McCarthy

Larissa McCarthy

June 27, 2024

5  out of  5
rating by Larissa McCarthy
"Friendly and helpful! Saved me over $300 on my rates."
We responded:
"Thanks Larissa! We take pride in consistently providing a higher level of quality coverage and service, and it's even sweeter when we can save you money along the way. Getting more for less is hard to find these days. Thank you so much for your business!"
Profile photo of Eric Jackson

Eric Jackson

June 27, 2024

5  out of  5
rating by Eric Jackson
"Courtney will go above and beyond to get the best rates and coverage to fit you. Give her a call."
We responded:
"Thank you! Yes, Courtney is awesome!"
Profile photo of lana jackson

lana jackson

June 27, 2024

5  out of  5
rating by lana jackson
"Courtney has always been my go to. She always makes sure we are taken care of and get the best rates!"
We responded:
"Thank you!"
Profile photo of Great Bear

Great Bear

June 25, 2024

5  out of  5
rating by Great Bear
"Amana was amazing she so helpful"
We responded:
"Yes, we are fortunate to have Amanda on the team! Thank you!"
Profile photo of Angle Monroe

Angle Monroe

June 25, 2024

5  out of  5
rating by Angle Monroe
"Amanda was amazing she was helpfull and Setting up are Policy"
We responded:
"Thank you!!"
Profile photo of Rachel Simmons

Rachel Simmons

June 24, 2024

5  out of  5
rating by Rachel Simmons
"It is always so easy for me to talk with this team! Courtney is always so insanely helpful and easy to speak with I’d recommend them to anybody!"
We responded:
"Thank you Rachel!"
Profile photo of Jared Floyd

Jared Floyd

June 21, 2024

5  out of  5
rating by Jared Floyd
"I've been locked in with the Eric Cabaniss State Farm team for home and auto since 2014. I've been exclusively dealing with Amanda for the last few months and she's been great to deal with! She's upbeat, personable, and is savvy on customizing to your individual needs while keeping a budget mindset. Amanda has found deeper discounts for me through stacking coverages and helping me set up the "drive safe & save" incentive. She's helped me recently with dropping and adding vehicle coverages and helping me push through an autoglass claim for a cracked windshield. Amanda's customer service has been top notch and very punctual; she's always resolved my issues same day. She's been a great addition to the team and I hope she sticks around!"
We responded:
"Thanks for the thoughtful comments, Jared! I appreciate you putting your trust in my agency, team, and with State Farm. And yes, Amanda has been a wonderful addition to our team."
Profile photo of Kandice Swindell

Kandice Swindell

June 21, 2024

5  out of  5
rating by Kandice Swindell
"Walked into the local office with a handful of questions and needed a lot of assistance. Amanda was fantastic and went above and beyond to make sure all of my questions were answered and was able to provide me with more than I expected!"
We responded:
"Thank you Kandice! We appreciate you. "
Profile photo of Rebecca Tompkins

Rebecca Tompkins

June 20, 2024

5  out of  5
rating by Rebecca Tompkins
"Excellent service!"
We responded:
"Thank you!!"
Profile photo of Maureen McGuire

Maureen McGuire

June 19, 2024

5  out of  5
rating by Maureen McGuire
"Courtney was very helpful and efficient and was able to save us some money on our homeowners insurance."
We responded:
"Thank you for your trust and business!"