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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Belinda Thompson

February 5, 2026

5  out of  5
rating by Belinda Thompson
"Courtney is awesome. She is thorough and has been very helpful while navigating options for homeowners insurance."
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Debra Casey

January 28, 2026

1  out of  5
rating by Debra Casey
"An agent came out to our home to access the roof for insurance purposes. He turned in a report and said our roof was missing shingles and had curling shingles. Our roof in not missing shingles and does not have curled shingles. I called to speak to an agent. A Donna S. Jackson returned my call. I told her about the roof and she started telling me about hers and how much it was going to cost to replace it. I told her the agent gave false information and she told me "Our agents don't lie" I asked if she was calling me a liar. She ignored me and talked over me. I asked her three times and she continued to talk over me. The third time I asked I literally had to yell to get her to stop talking and answer me. She said, but, well, no. That the agent had turned in pictures and she went by their report. At this point I was very angry and Donna kept talking over me and ignoring anything I said and I angrily hung up. I have called back several times to ask for a copy of the pictures they turned in and now no one is answering the phone. So I give them a flat minus 0 for their courtesy, understanding, and wanting to listen to what I had to say. And if Donna S. Jackson worked for me; she wouldn't be at this time. She is a very rude and arrogant person and should not be allowed to work with the public on any job. Debra Casey"
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Jane Cockerham

January 6, 2026

5  out of  5
rating by Jane Cockerham
"Knowledgeable n polite"
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Elizabeth Warner

December 31, 2025

5  out of  5
rating by Elizabeth Warner
"I’ve been with State Farm/Eric Cabaniss for many years now. I’ve given other companies an opportunity but I’ve always come back to State Farm. Several months ago, a young woman by the name of Kelly Hildebrant joined their team & became their office leader, at least in my opinion. She was so professional, so friendly, so enthusiastically helpful that I’ve come to consider her not just my insurance professional *go to* person, but also my friend. I’ve nothing but the very best to say about Eric Cabaniss State Farm in Milton, FL. Elizabeth Warner"
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Houston Harding

December 25, 2025

5  out of  5
rating by Houston Harding
"I had the fortune to have Geico double my rate mid contract, so I called my State Farm office (I had a couple other vehicles listed with) and talked with Rylee. She was very helpful and a delight to deal with. She worked up a contract that was perfect with me so I moved 6 vehicles over from Geico and couldn’t be happier. Give Rylee a call and get service like a customer deserves."
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Richard Back

December 16, 2025

5  out of  5
rating by Richard Back
"Rylee, Was very helpful and informative."
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Beth S

December 8, 2025

5  out of  5
rating by Beth S
"I went to state farm in pace , fl. Rylee I think that is her name was excellent with her customer service ."
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Joseph Bruscino

November 24, 2025

5  out of  5
rating by Joseph Bruscino
"Efficient, friendly, proactive service"
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Matt Levenhagen

November 22, 2025

5  out of  5
rating by Matt Levenhagen
"Spoke with Courtney 😊. What a kind young lady! She was very kind and helpful with me. Made my day! Her patience with me and my off the wall questions and concerns on home and vehicle insurance were handled with kindness 😊. Thanks for answering the phone Courtney, you rock !!"
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Christopher East

November 10, 2025

5  out of  5
rating by Christopher East
"Courtney was very helpful in navigating my return to State Farm."
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Sue Metzler

October 3, 2025

5  out of  5
rating by Sue Metzler
"I just spoke with Kelly at State Farm. I was needing my payment date changed and she was able to help with that. She stated there were some other things she could check on for me, that I didn’t know about. She’ll text me back with that. She was beyond helpful and I really appreciated her going above and beyond! Thank you Kelly! 😊"
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Patricia

September 26, 2025

5  out of  5
rating by Patricia
"Glad to be back with state farm to save some money càbaniss was very helpful in getting me set up this morning"
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Tim Rose

September 11, 2025

5  out of  5
rating by Tim Rose
"I have always received wonderful service from Eric Cabaniss State Farm. Everyone in the office have been top notch. A special shout out to Rylee, she is always friendly, knowledgeable, and prompt with answers to my questions and concerns. Highly recommend this office."
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Brenda Robinson

July 29, 2025

5  out of  5
rating by Brenda Robinson
"Donna always sees the job done to completion."
We responded:
"Thank you Brenda!"
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michael raffield (Mike)

July 28, 2025

5  out of  5
rating by michael raffield (Mike)
"They answered the phone and helped me with all my questions."
We responded:
"Thank you Mike!"
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Nancy Farver

July 22, 2025

5  out of  5
rating by Nancy Farver
"Haylee is both sweet and professional"
We responded:
"Thank you!"
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Jennifer Shafer

July 22, 2025

5  out of  5
rating by Jennifer Shafer
"Rylee was an absolute dream to work with. My mother and I needed auto insurance quickly and she was so incredibly kind and helpful. She got us into a price we were comfortable with while still maintaining great coverage."
We responded:
"Thank you for the kind remarks Jennifer. Rylee is a great asset to our team."
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Chris Grammer

July 22, 2025

5  out of  5
rating by Chris Grammer
"Rylee porter was extremely helpful and very nice I was having trouble with technology but she was able to help me promptly thank you very much"
We responded:
"We appreciate the kind words and yes, Rylee is great!"
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Sandra Deese

July 22, 2025

5  out of  5
rating by Sandra Deese
"Riley was so helpful and knowledgeable. I will definitely be recommending her for excellent service."
We responded:
"Thanks for sharing Sandra!"
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DJ majeski

July 17, 2025

5  out of  5
rating by DJ majeski
"Rylee was amazing patient and helpful!"
We responded:
"Thank you!"
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Ren Beavin

July 14, 2025

5  out of  5
rating by Ren Beavin
"Outstanding rep that goes over the top to get you a HONEST and fair deal! Highly recommend!!"
We responded:
"We appreciate you Ren!"
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Sarah Groeger

July 11, 2025

5  out of  5
rating by Sarah Groeger
"Tyler was so efficient, and pleasant to deal with."
We responded:
"Thank you!"
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Mohammed Khan

June 25, 2025

5  out of  5
rating by Mohammed Khan
"Wanted to give a shoutout to this team of State Farm!!! We’ve had many different insurances but none like this. They are so personable & go above and beyond every single time! Thank you Riley and this team of State Farm! We highly recommend!!!!"
We responded:
"We sincerely appreciate your kind words and are very thankful for your business!"
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Vybbrant shopping

June 23, 2025

5  out of  5
rating by Vybbrant shopping
"⭐️⭐️⭐️⭐️⭐️ State Farm Review – Peace of Mind with Every Policy I’ve been with State Farm for a while now, and they’ve consistently delivered top-notch service. Anytime I’ve had questions or needed support — whether for auto, home, or business insurance — their team has been responsive, professional, and genuinely helpful. What I appreciate most is how easy they make the claims process. It’s straightforward, stress-free, and handled with care. They take the time to explain your coverage and make sure you’re protected in the right way. If you’re looking for an insurance company that actually has your back, I’d definitely recommend giving State Farm a call. Big shout-out to my agents Rylee and Amanda!"
We responded:
"Thank you so much! I am proud of my team."
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Virginia Adkins

June 19, 2025

5  out of  5
rating by Virginia Adkins
"Her patience was appreciated."
We responded:
"Thank you."